Navigating Commercial Disputes: Choosing the Right Approach

In the world of business, disputes are inevitable. However, how you approach these disputes can determine not only their resolution but also the future health of your business relationships.

1. Mindset Matters: Your approach to resolution can either be combative (win-lose) or collaborative (win-win). The question is: Can you, or someone on your behalf, engage in a sincere, respectful dialogue that addresses concerns without being confrontational? Such a stance might not only surprise but also engage the other party, leading to amicable solutions outside the court.

2. Open Dialogue: Communication is pivotal. While legal counsel can often guide and initiate these conversations, be prepared for differing perspectives. It’s essential to understand both your position and your counterpart’s and to approach discussions with an open mind.

3. Beyond Adversity: Rather than viewing the other party as an adversary, consider them as a collaborator in finding a solution.

4. Lawyer’s Role: Be wary of allocating excessive decision-making powers to law firms. Lawyers, especially when paid by the hour, might have a financial incentive to prolong the dispute. Ensure your lawyer is equipped and willing to act as a mediator or negotiator, prioritizing business interests over courtroom battles.

5. Evaluate Options: Engage with your legal counsel to understand the range of resolution options, their associated timeframes, costs, and success probabilities.

6. Prioritizing Mediation: If your lawyer is dismissive of negotiation, mediation, or out-of-court settlements (especially in non-criminal disputes), consider seeking a different perspective or legal counsel.

7. Align Incentives: Finally, ensure your lawyer’s fee structure encourages prompt, win-win solutions that prioritize business relationships, rather than just a victory in the courtroom.


Navigating disputes requires clarity, collaboration, and the right counsel. Choose an approach that aligns with your business’s best interests and fosters lasting partnerships.