Strategies for conflict resolution

There are several strategies that can be used, depending on nature of the dispute and the parties involved (two parties or multiple parties or groups or public at large).

Let’s consider this technique / strategy: Know that your view may be biased.

Understand the inherent bias in our perceptions of fairness.

We all naturally lean towards believing our standpoint is correct, often making it challenging to comprehend an opposing view. This tendency, known as egocentrism, skews our judgment, making us believe our idea of a fair resolution is the only valid one.

This phenomenon is supported by studies conducted by Professors Linda Babcock and George Loewenstein from Carnegie Mellon University, it can be accessed from here – Creating Convergence: Debiasing Biased Litigants.

To navigate through such biases when in conflict, it’s essential to actively seek neutral perspectives. This could involve bringing in a mediator to help bridge understanding between parties or consulting an unbiased expert, like an appraiser, to provide an objective assessment of the situation.